Privacy Policy
IBS Buddy (“we”, “our”, “us”) operates the IBS Buddy website, mobile application, programs, and online store.
This Privacy Policy explains how we collect, use, store, and protect your information when you use:
• Our website
• The IBS Buddy mobile application
• The IBS Buddy 8-week program
• Our online store and payment services
By using IBS Buddy services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We may collect the following types of information.
Personal Information
When you interact with IBS Buddy, we may collect information such as:
• Name
• Email address
• Phone number
• Payment details (processed via third-party providers)
• Country or location
This information may be collected when you:
• Register for our program
• Download or use our app
• Contact us
• Make a purchase from our store
Health-Related Information
Because IBS Buddy focuses on IBS support, you may voluntarily provide information such as:
• IBS symptoms
• Triggers or lifestyle factors
• Progress or tracking data within the app or program
This information is used only to help deliver the program and improve your experience.
IBS Buddy does not provide medical diagnosis or treatment.
Usage Data
We may automatically collect certain information when you use our website or app, including:
• Device type
• Operating system
• IP address
• App usage activity
• Pages visited
• Session duration
This helps us understand how people use our services and improve them.
2. How We Use Your Information
We use your information to:
• Deliver the IBS Buddy program
• Provide access to the mobile app
• Process payments and orders
• Communicate updates about the program or services
• Respond to questions or support requests
• Improve our products and services
• Analyze usage patterns
We may also send service-related communication such as program reminders or updates.
You can opt out of marketing communication at any time.
3. Payments
Payments for IBS Buddy services or products may be processed through third-party payment providers (such as Razorpay, or similar providers).
IBS Buddy does not store your full payment card information.
Payment providers handle your financial information according to their own privacy policies.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
• Improve website performance
• Remember preferences
• Analyze traffic
• Understand user behavior
You can disable cookies through your browser settings, though some features may not function properly.
5. How We Share Information
We do not sell your personal information.
We may share limited information with trusted third-party service providers that help us operate IBS Buddy, such as:
• Payment processors
• Email communication services
• Analytics providers
• App infrastructure providers
• Website hosting services
These providers only receive information necessary to perform their services.
6. Data Security
We take reasonable steps to protect your information using:
• Secure servers
• Encryption where appropriate
• Restricted access to sensitive data
However, no method of internet transmission is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary to:
• Deliver IBS Buddy services
• Maintain records required for legal or accounting purposes
• Improve our services
You may request deletion of your data by contacting us.
8. Your Rights
Depending on your location, you may have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for certain uses
To make such requests, contact us at the email below.
9. Children’s Privacy
IBS Buddy services are intended for individuals 18 years or older.
We do not knowingly collect personal information from children under 18.
If we become aware that such information has been collected, we will delete it.
10. Medical Disclaimer
IBS Buddy provides educational information and self-management tools only.
Our app, program, and content are not a substitute for professional medical advice, diagnosis, or treatment.
Always consult a qualified healthcare provider regarding medical conditions.
11. Third-Party Links
Our website or app may contain links to third-party websites or services.
IBS Buddy is not responsible for the privacy practices of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page with the revised date.
13. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
Email: info@ibsbuddy.com
Website: www.ibsbuddy.com